GENERAL TERMS AND CONDITIONS FOR PURCHASE OF GOODS THROUGH REDBARONESSS.COM

 

  1. General terms and conditions of distance purchase contracts, within the meaning of the CLIENT Protection Act, between RED BARONESS LTD, Bulgaria, Sofia, Tax number 208238863, hereinafter referred to as SUPPLIER, on the one hand, and on the other – the person who has agreed to these General Terms and Conditions, hereinafter referred in brief as a CUSTOMER, are in connection with the requesting and purchasing of the goods, offered through an online e-shop REDBARONESSS.COM (referred as e-shop).
  2. With each order, the CUSTOMER automatically accepts the terms and conditions at REDBARONESSS.COM.
  3. The final price of the goods or services includes all taxes and fees in the country of origin;
  4. The SUPPLIER shall provide the CUSTOMER the opportunity to purchase the goods offered at the e-shop REDBARONESSS.COM in compliance with these General Terms and Conditions.
  5. The SUPPLIER publishes its offers on the website: with the following information:

5.1. a description of the main characteristics and a realistic image of each product;

5.2. the selling price as well as the value of the courier costs;

5.3. information of the methods of payment;

5.4. delivery conditions;

  1. In order to be eligible to make valid purchase orders for the goods offered at REDBARONESSS.COM, the CLIENT does not have to fill in personal data. All he has to do is provide the order receipt address and an up-to-date phone.
  2. The CLIENT ensures that the data he provides is true, complete and accurate and, when the latter is updated, will update it in a timely manner. No part of this data will be used for other purposes.
  3. By the act of providing the data requested above, the CLIENT agrees “online” to these General Terms and Conditions, which is considered bound by their terms. From the moment of binding of the CLIENT with the provisions of these General Terms and Conditions, it becomes possible for the CLIENT to make valid purchase orders for the goods offered through REDBARONESSS.COM

 

  1. Upon request, the electronic e-shop REDBARONESSS.COM notifies the CLIENT of the acceptance at the email address specified by him.
  2. Orders are shipped by DHL, according its shipping policies. Saturday and Sunday orders are accepted but they are processed on Monday.
  3. In the case of the incomplete, incorrect or incorrect address and / or telephone number when submitting the request, the order is considered invalid and the SUPLIER is not obliged to fulfill it. The application shall take effect between the parties from the moment of confirmation between the contacted Representative of the online e-shop REDBARONESSS.COM and the CLIENT.
  4. All prices are in USD for one issue. The prices of individual products are for one item only and include the delivery costs.
  5. The price under point 3 can be paid by PayPal or Credit/ Debit Card.
  6. The goods ordered for purchase shall be delivered with the appropriate delivery address, according to the type of packaging and transport.
  7. The goods are delivered to the delivery address of the CLIENT or DHL, who accepts and acknowledges receipt of the same on behalf of the CLIENT.
  8. Upon delivery of the goods, the CLIENT or DHL, sign the supporting documents that serve as a confirmation of the delivery of the goods. In the event that the CLIENT is not found within the time limit for delivery to the address specified by him or the access and conditions for the delivery of the goods are not provided within that period, the SUPPLIER shall be released from his obligation to deliver the requested goods.

17.The CLIENT can confirm his wish to receive the goods after the expiration of the delivery period, in which he was not found at the address, by covering all shipping costs. In this case, a new delivery time starts to run from the moment of the confirmation under the previous sentence.

  1. The SUPPLIER undertakes: to transfer to the CLIENT the actual power of the purchased product upon receipt by the SUPPLIER or his representative of the purchase price of the specific product; to deliver the goods ordered for purchase on time; to take due care in the performance of his duties.
  2. The SUPPLIER has the right: – to place electronic links to other websites and resources for the sale of goods and services from third parties, including electronic links pointing to other websites; – to send to the CLIENT messages, for which the CLIENT has subscribed.
  3. SUPPLIER:

20.1. takes care that the information in the e-shop is always kept correct and up-to-date, but does not guarantee its completeness;
20.2. is not responsible for not providing access to the e-shop, as well as for the processing or untimely processing of purchase orders, in circumstances beyond its control – cases of force majeure, accidental events, problems on the Internet;

20.3. does not guarantee that access to the e-shop will be uninterrupted, timely, secure and error-free, insofar as it is beyond its capabilities, control and will;

20.4. as long as there is no objective opportunity and obligation and does not control the websites and resources made available through the electronic links placed in the e-shop and in the profile;

20.5. there is no obligation and objective ability to control how the CLIENT uses the e-shop;

20.6. does not change details that the system automatically generates and cannot be removed without the intervention of the platform creators (automatic payment and delivery methods) that the creators of the online platform incorporate when updating the version automatically.

  1. The CLIENT undertakes:

21.1. to indicate the correct and valid telephone number, delivery address and e-mail address;

21.2. to pay the price of the goods claimed by him;

21.3. to pay the delivery costs, except where the delivery costs are taken by the SUPPLIER;

21.4. receive the goods;

21.5. comply with the terms and conditions for filing claims and submitting requests for replacement of goods, terms and conditions published on the e-commerce website REDBARONESSS.COM and declare that it is bound by these terms and conditions

21.6. comply with the Bulgarian legislation, these General Terms and Conditions, Internet ethics, the rules of morals and good morals;

21.7. not to infringe on someone else’s property or non-property rights, including intellectual property rights;

21.8. promptly notify the SUPPLIER of any violation or open breach of use of the e-shop;

21.9. not interfere with the proper operation of the system, including, but not limited to, obstruct the procedure for identifying another CLIENT, access outside the provided system, or prevent other CLIENTs from using the e-shop;

21.10. not to commit malicious acts within the meaning of these Terms and Conditions.

21.11. not to use the site for copyright theft purposes

21.12. not to perform inspection or monitoring without explicit prior written notification to the address of the registration of REDBARONESSS.COM with a written explanation for taking or entering into force of forthcoming actions.

  1. In the event of non-compliance with the obligations, the SUPPLIER shall be entitled to compensation for all damages suffered and loss of benefits, which are a direct and immediate consequence of the CLIENT’s failure to fulfill the obligations under the preceding paragraph. In these cases, the SUPPLIER has the right to bring the relevant public authorities to the conclusion of the respective infringement.
  2. The CLIENT is entitled to:

24.1. online access to the SUPPLIER, subject to the conditions and requirements for access, except in circumstances beyond the control of the SUPPLIER – cases of force majeure, accidental events, problems with Internet;

24.2. access and correction of its own personal data online;

24.3. refuse to receive the goods ordered by him for purchase in compliance with the legal requirements / Law on Obligations and Contracts, CLIENT Protection Act/;

24.4. withdraw from the contract at a distance, without giving a reason, without owing compensation or penalty and without paying any costs, except for 1) additional costs for delivery of the goods when the CLIENT has explicitly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the SUPPLIER and 2) the cost of returning the goods. For exercising the right of cancellation of the contract, the SUPPLIER also provides the CLIENTs with a standard form according to the model provided by law. Upon receipt of the cancellation of the contract, the SUPPLIER must confirm its receipt to the CLIENT. There is also a 14-day time limit within which the SUPPLIER is obliged to reimburse the amounts paid by the CLIENT for the purchase of the goods. The costs that can be passed on to the CLIENT are the costs of returning the goods to the SUPPLIER. The refund is in the same order as the CLIENT paid for the goods. The SUPPLIER pays the amount after receiving of the goods.

  1. The written form shall be considered complied with by sending an e-mail, pressing an electronic button on a page with content to be filled in by the CLIENT or marking in a field on the SUPPLIER’s website and the like, insofar as the statement is technically recorded in a way that allows it to be reproduced.
  2. For the purposes of these Terms and Conditions, the following terms and expressions used in these Terms and Conditions have the following meanings:

26.1. “Website” is a separate place on the global Internet network accessible through its Unified URL (HTTP), HTTPS or other standardized protocol and containing files, programs, text, sound, picture, image or other materials and resources.

26.2. REDBARONESSS.COM is an e-commerce website for the sale of distance goods, which are delivered after their explicit request by the CLIENT and after paying its price to the SUPPLIER.

26.3. “CLIENT” is a natural person over the age of 18, or a legal entity that is registered under the legislation of its country of origin and has agreed to these General Terms and Conditions. “CLIENT” is a CLIENT within the meaning of § 13, item 1 of the additional provisions of the CLIENT Protection Act.

26.4. “Email” is an electronic means for storing and transmitting electronic messages over the Internet via standardized protocols.

26.5. “Sale Price” means the final price for a piece or for a certain quantity of a good or service, including value added tax and any additional taxes and fees for the country of origin.

26.6. “Electronic link” is a link indicated on a specific website that allows automated referral to another website, information resource, or object through standardized protocols.

26.7. “Information System” means any single device or set of interconnected or similar devices which, in the execution of a particular program, provides, or one element of which provides, automatic data processing.

26.8. “IP address” is a unique identifier, associate computer, web site, or resource of a CLIENT in a manner that enables them to be located on the WAN.

26.9. “Commercial communications” means advertising or other communications presenting directly or indirectly the goods, services or reputation of a person pursuing a trade or craft activity or pursuing a regulated profession.

26.10. “Malicious actions” are acts or omissions that violate Internet ethics or harm individuals connected to the Internet or associated networks, sending spam (unsolicited commercial messages, spam, junk mail), overflowing channels, gaining access to resources with foreign rights and passwords, exploiting system deficiencies for their own gain or hacking, performing actions that may qualify as industrial espionage or sabotage, system damage or disruption or information cracking, sending Trojans or causing the installation of viruses or remote control systems, disrupting the normal operation of other Internet CLIENTs and associated networks, committing any act that may qualify as a crime or an administrative violation under Bulgarian law or other applicable law.

    1. The General Terms and Conditions may be unilaterally changed by the SUPPLIER, who, after making the changes, is obliged to notify the CLIENT by sending to his e-mail and / or publishing a notice on the website prominently. Changes to the Terms and Conditions do not affect the relationship between the CLIENT and the SUPPLIER, arising from a valid order for purchase of a product submitted prior to the notification. The provisions of the legislation in force in the Republic of Bulgaria shall apply to outstanding issues.
    2. By the act of registration or entering the e-shop, the CLIENT agrees “online” to these General Terms and Conditions, which he considers to be bound by their terms. From the moment of binding of the CLIENT with the clauses of these General Terms and Conditions, it becomes possible for the CLIENT to make valid requests for the purchase of the goods.
    3. By the act of registration or entering, the CLIENT agrees to receive the Advertising Bulletin on the online e-shop REDBARONESSS.COM. In case the CLIENT does not wish to receive the Advertising Bulletin, he must explicitly inform the SUPPLIER by sending his request to the e-mail.